SuperDial Appointment Scheduling

An AI-powered Front Desk Assistant for your inbound phone calls

SuperDial's answering services hook up to your PMS/EHR to seamlessly schedule your clients’ appointments, answer questions, and route calls.

A virtual agent with a human touch

Our answering services capitalize on the latest advancements in AI speech development to give you and your customers a delightfully human experience - hear it for yourself

AI-powered appointment scheduling

Lighten your front-desk workload with automated AI-powered appointment scheduling.

Directly integrated with your Practice Management System

Our practice management system integration allows SuperDial to know what appointment slots are available, and automatically write the appointments back to your PMS when a client schedules a time.

Seamless call routing  

Our answering services can answer general questions about your practice. However, if a client asks a question that our AI agent cannot answer (e.g., an inquiry about a payment plan), we seamlessly transfer the call to your office.

How it works

Integrate your PMS
Integrating your PMS is a simple process that allows SuperDial to read available slots and write appointment information.
Configure your practice information & call settings
SuperDial's flexible interface allows you to take control of how we help. Only want us to schedule Prophylaxis / Periodic Maintenance checkups? You go it. Want us to take calls outside of business hours? We can do that too. Hand off the general inquiry calls to us? Simply link your website pages and we’ll be able to answer any question about services and insurance.
Let SuperDial handle your appointment calls
We’ll automatically write the appointments back to your PMS, and you’ll also be able to view the call history for all inbound calls in the SuperDial portal.
Schedule a Consultation

A suite of tools to revolutionize your front desk

Lightweight Portal
No need to worry about additional overhead - our lightweight portal integrates directly with your PMS to surface call information.
Customized call settings
Define what information you need to schedule an appointment, such as patient date of birth and insurance carrier.
Call results table
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Keep track of all your inbound calls in our transparent, user-friendly call results table.

FAQ

Is SuperBill right for my practice?

Our services are designed for any healthcare practice, whether you serve patients virutally or in-person, accept insurance or are out-of-network. We are here to eliminate time-consuming tasks from your workflow, like calling insurers.

If you want to save time on insurance verifications, prior authorizations, and claims status phone calls to payors, we would be happy to assist you! Schedule a consultation with our team today.

Why SuperBill for Billing?

First and foremost, providers trust SuperBill because we save both providers and their patients time and money. This makes for a better patient experience, and by eliminating insurance and billing headaches, providers can focus on what they do best—providing excellent care. 

The key benefits you can expect when making SuperBill your biller is seamless EHR integration, fast-tracked reimbursement, affordable rates, and dedicated care. With EHR integration, you don’t have to worry about adding new processes to your existing workflow - you can maintain control of your practice while we do the background administrative work. Our fast reimbursement process means you don’t need to wait on a pay cycle (i.e. receive payment once every two weeks) - you will get paid immediately when the insurance returns the money. Speaking of payments, we charge industry-low rates which means more money in your pocket. Finally, we pride ourselves on expert, dedicated care. Our SuperBill support team is well-versed in the world of insurance billing and will answer any question you have.

Is SuperBill secure?

Yes. SuperBill uses best-in-class security standards to keep your patients' information secure. Our infrastructure is fully HIPAA-compliant, and we have signed BAAs for all third parties that help us securely process data. For more information, please refer to our Privacy Notice.

Does SuperBill integrate with my EHR?

Our process is designed to eliminate tedious tasks from your workflow. Often, the most effective method is connecting SuperBill to your EHR or practice management software. When integrating SuperBill with your EHR, SuperBill will sign a Business Associate Agreement (BAA) to keep your practice HIPAA-compliant and then request any credentials and/or access keys we need.